Cornerstone Pediatrics is devoted to our mission to protect the health and wellbeing of children, their families, our staff and the community at large. Subsequently, we are taking measures to safeguard the health of our patients and our staff during this COVID-19 pandemic. 

Please note that we have changed our normal operations to reflect the following:

• Prior to office visits, staff will be conducting Preemptive Patient COVID-19 Screening.    This is EXTREMELY important so we can best prepare for you.  Please inform us during this screening if:
  1. You or your child are not feeling well or have fever and/or cough or any signs or symptoms of illness.
  2. You are concerned that you or your child or close household contacts have been potentially exposed to COVID-19. 
  3. If you or your child is showing any signs of illness on the day of their well visit, please call our office to reschedule.

•  NO walk -ins, NO exceptions.  WE ASK ALL PATIENTS TO PLEASE CALL BEFORE YOU ENTER THE OFFICE   or you will be directed to return to your vehicle and call to be phone triaged.
  
• Please note that for all office visits, we are requesting that only 1 healthy parent/guardian accompany the patient.  For the safety of our patients and our team, no additional siblings, friends or caregivers should accompany the scheduled patient. 

• In keeping with the VA Governor's mandate, all individuals entering our office must be masked for the entirety of the visit– with the exception of children under the age of 2.

• All same day sick visits will be phone triaged and either be seen via a Telehealth Virtual Visit or an Outside of Office Visit.  Due to the volume of calls, please expect a longer response time than normal. As always, call backs will be returned based on determined acuity.  Our team will provide you with further instructions for either type of visit at that time. 

• We have ‘closed’ our waiting room.  We have removed toys and children’s book bins from our waiting and exam rooms. If you have an in-office appointment, you will be placed in an exam room as quickly as possible. 

Elevated Infection Control and Social Distancing

• We have always been vigilant in our sanitizing and cleaning in between patients always, but we have increased these measures for the sake of our families.  

To keep everyone as safe as possible and to do our part with containment of this virus,  

Please refer back to our webpage and our facebook page as our scheduling and policies are fluid and ever-changing in this unprecedented time.  

When there are so many things that we cannot control, we must look at those that we can.  

Best wishes from all of us here at Cornerstone Pediatrics

Dr. Dianne McNeill and the Cornerstone Team